Information System Security: Maintaining Data Integrity in Service Companies (Case Study: PT. Syntax Corporation Indonesia

Abstract

Information security has become a major focus for service companies in the digital era, given the increasing threats to data integrity. This study aims to explore data security strategies at PT. Syntax Corporation Indonesia, by highlighting the policies and technologies implemented and the challenges faced in maintaining information security. The research method used is descriptive qualitative with a case study approach. Data were collected through in-depth interviews, observations, and documentation related to security policies, technical procedures, and user compliance with security protocols. The results of the study indicate that although PT. Syntax Corporation has implemented effective data access control and encryption, its implementation is still constrained by the lack of user training and compliance and limited budget for technology upgrades. These findings indicate the need for periodic security audits, policy updates, and routine training for employees to raise awareness of the importance of security protocols. In conclusion, service companies such as PT. Syntax Corporation Indonesia need a comprehensive security strategy, combining aspects of technology and user awareness to optimally maintain data integrity. These recommendations are expected to be a reference for other companies facing similar challenges in an effort to strengthen their information security systems